ASUS Responds to 800-Series Motherboard and Ryzen 7 9800X3D Failure Reports

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ASUS addresses reports of AMD Ryzen 7 9800X3D CPUs failing on 800-series motherboards, urges BIOS updates and offers support.

Quick Report

ASUS has acknowledged recent reports of AMD Ryzen 7 9800X3D CPUs failing on its 800-series motherboards. The company is conducting an internal review and working with AMD to validate cases and ensure product stability.

ASUS recommends users update their 800-series motherboard BIOS to the latest version using EZ Flash or BIOS Flashback. An official FAQ and direct customer support are available for affected users. ASUS emphasizes its commitment to transparency and product reliability as investigations continue.

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Source(s)

  • TPU
  • ASUS Press Release
  • ASUS Support FAQ