FTC Issues Warnings to ASRock, GigaByte and Zotac for Unlawful Warranty Practices

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Quick Report

FTC (Federal Trade Commission) has issued warnings to three major computer hardware manufacturers, ASRock, GigaByte and Zotac, for their unlawful warranty practices. The FTC has stated that these companies have been violating the Magnuson-Moss Warranty Act Law, which prohibits companies from conditioning warranty coverage on the use of specific products or services. The companies have been warned to revise their warranty policies to comply with the law or face legal action.

FTC has made it clear that they cannot engage in illegal practices that restricts consumers from repairing their own products by adding warranty void if removed stickers. The FTC has also warned that these companies cannot deny warranty coverage simply because a consumer has used a third-party product or service.

Source(s)

  • FTC Press Release
  • TPU Article